Welcome to ASO
ASO is pleased to welcome you. Our team is actively working with your group to transition administrative services from The Preferred Group (TPG) to ASO.
We understand that a change in benefit administrators may raise questions. Our goal is to make the transition as straightforward as possible and provide you with the information and assistance you need throughout the process.
What's Happening?
ASO has been selected to provide third-party administrative services for your group's benefit plan. We are currently working through the transition process with your group.
What Do I Need to Do?
No action is required at this time unless you receive specific instructions from ASO or your group. Please continue to check this page for important updates.
Have Questions?
Our Member Services Team is available to assist you during the transition. Please contact ASO at (516) 766-9568 with questions.
Transition Updates
As your group's transition progresses, we will update this page with additional information, which may include:
- Important transition and effective dates
- Instructions for submitting claims
- Forms and other member materials
- Member portal access information
- Additional contact and customer service information
Please check back regularly for the latest information.
Frequently Asked Questions
ASO has been selected to provide third-party administrative services for your group's benefit plan. We are currently working with your group to transition those services from The Preferred Group (TPG). We have been administering plans like yours for more than 30 years.
No action is required at this time unless you receive specific instructions from ASO or your group. We will provide additional information as the transition progresses.
ASO serves as the third-party administrator for your benefit plan. Your group's benefit plan determines the benefits available to members.
Updated claim submission instructions will be provided as your group's transition to ASO is completed. Please check this page for the latest information before submitting new claims.
Transition timing may vary by group. We will provide additional information and important dates on this page as they become available.
You will not be able to create a user account on asonet.com until your information has been loaded.
Member Resources
Once your group has been transitioned, you will have online access to:
Emergency Hotline
We do not have information for your group loaded yet.
Use the hotline if you need immediate assistance. We will try to assist you to the best of our ability.